19 April 2005

Full disclosure works

Timeline (I think this is everything important):

13 Apr 01:28:45 -0400 Phishing email exploiting unchecked redirect arrives
13 Apr 01:54:51 -0400 Emailed webinfo@capitalone.com to report it
13 Apr 01:53:00 -0400 Blog post posted
13 Apr 16:29:45 -0400 Inform Capital One of my intention to post to bugtraq in 24 hours
13 Apr 16:31:11 -0400 Capital One form letter arrives: “this [phishing] email has not compromised Capital One’s systems in any way,”
13 Apr 16:44:42 -0400 Reply to Capital One form letter: “this email has taken advantage of a compromised Capital One system: Capital One’s website redirects URLs without checking them….please see the note about bugtraq below”
13 Apr 16:47:15 -0400 Another form letter: “A Capital One representative will respond to your e-mail inquiry, usually within 24 – 48 hours. Please note, due to high email volumes, this timeframe may be extended to up to 72 hours”. I wonder if saying “bugtraq” provokes this response.
19 Apr 16:32:15 -0400 Four business days later (well beyond 72h), redirect is still unchecked. Post bug to bugtraq and cc Capital One
19 Apr 16:53:46 -0400 Reply to Capital One (signed by a human?) form letter: “the point is that the phishing email has exploited a flaw in Capital One’s systems. Your website permits unchecked redirects. This makes a phisher’s job much, much easier.
19 Apr 18:01:00 -0400 A bugtraq subscriber tells me that he’s emailed abuse@capitalone.com (I should have thought of that)
19 Apr 14:27:05 -0800 Another bugtraq subscriber tells me that it’s fixed. Checked myself —- apparently, it is.
19 Apr 18:55:38 -0400 Send email to webinfo@, thanking them for fixing the unchecked redirect.

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blog at barillari dot org Older posts at http://barillari.org/blog